On Thursday, March 28, 2013, we are presenting one of the top seminars in the nation for our members:
A Passion for Service ®
Here are the shocking facts:
FACT: A study of over 500 retailers and restaurants revealed that service is lacking in most businesses. 97% of companies studied failed mostly on lack of courtesy, skimpy product knowledge, not listening, no respect or negative attitudes.
FACT: Courting new business can cost up to five times more than strengthening relationships with current clients.
FACT: 96% of unhappy customers never complain about discourtesy, but 91% of them will not buy again from a business that offended them.

If you want to reduce lost sales and create lifetime loyal customers,
THIS IS THE SEMINAR!