Presenter: Patrick Thomas Tuesday, October 26, 2010 6:00 p.m.– 9:00 p.m. Walnut Building, Room 101 Fee: No Charge Are you getting the results you planned for your business? Do you want to sell and service others more effectively? When you or your employees learn to sell and service using this class, you will show increased confidence and improved effectiveness. You will learn how to improve communication with customers and establish rapport, methods of prospecting, selling and servicing techniques. Also learn the many types of customer attitudes, the art of closing a sale and providing service in client care and follow up. This is a developmental process with logical steps that can be easily learned.