Do you or your employees represent your company or organization with polish, politeness, confidence and authority? Do you or they have the soft skills needed to retain clients while bringing in new business?Is your spouse a liablility or an assest for you in business? Good manners and professional etiquette are essential to any business. We expect business people to understand good manners and professional protocol, and while the standards have changed over the past century, there are still many rules of common courtesies that are timeless. Do you know how to show good manners in the workplace, how to create presence and poise, and use business body language and gestures successfully? This is the essential business seminar for potential and current business owners, seasoned executives and new hires, and business professionals. It is a competitive marketplace!