A variety of stress ors in today's workplace combine to create more difficult people.  In Dealing with Difficult People you will learn; the four reasons why there are more difficult people to work; who they are and how to deal with them; how to make these people more accountable; who are problem people and who are simply annoying; why you can't tell someone they have a bad attitude; why it comes down to how they work and how you work and how to keep difficult people from making you crazy.